We optimize the claim processes and meet your customer's demands
In an industry built on customer satisfaction, navigating the claims handling process can be a complex endeavor. Meeting the demands of people in a time of loss presents a real challenge. That’s why we developed Claims Quality One.
CQ1 is a powerful claims processing system with a focus to deliver the highest level customer care. From day one, our top priority is to proactively communicate with policyholders. We clearly explain what to expect throughout their claim process - significantly reducing customer anxiety and frustration - leading to a the positive claims experience they deserve.
Full service claims handling that adapts to your needs
Claim Q provides every client with an individual, customized product to successfully resolve claims assignments. We deliver a seamless claims management experience, anchored by the many strengths of team members, which together create a powerful hub of comprehensive claims services.
End-to-end claim processing built to simplify your business
With expansive service offerings, multiple business lines expertise and comprehensive claims knowledge, Claim Q provides a wide range of solutions to handle any claim, regardless of size or difficulty and routes them through the optimal service to provide the most efficient outcomes.
Claim Q's combination of staff adjusters and pre-qualified and trained independent adjusters service a wide scope of client needs. Depending on client specifications, the 2B team handles events ranging from a few dozen claims to tens of thousands of claims – all of it done seamlessly for our clients.